Shipping & Returns

We aim to ship your items out within 1-2 business days using Sendle.

Orders below $75 - flat rate shipping $9

Orders above $75 - FREE

Orders should arrive within 2-7 business days. We also offer free local pick up from our flagship store at Mount Pleasant (subject to availability). 

We will provide a tracking number on all our orders.

We don't currently offer international shipping. However, please email us at hello@artemcoffee.com and we would be more than happy to discuss with you. 

Returns

Refunds or exchanges will not be offered on gift cards and perishable items such as coffee beans. Please consider your purchase carefully.

We offer refunds or exchanges if you have received any faulty or damaged goods. Please contact us within 14 days of shipment date to arrange a refund or exchange on the item.

No refunds or exchanges will be offered for change of mind or claims made after 14 days of purchase. Items must be returned in their original condition. You will be responsible for bearing the cost of shipping the item back to us.